Dirty schools: At Chicago’s Eberhart Elementary School in Marquette Park, staff, moms, kids step in when CPS can’t keep school clean

“I don’t want to get sick because the school is not getting cleaned,” 8-year-old Xochitl Frausto Morales, a third grader at Eberhart Elementary School, complained to the Local School Council at a meeting this past week about the filth — and the absence of custodians to keep the school clean. “I know it is not clean because I found a living cockroach on the toilet seat in the Eberhart bathroom.”

For weeks, you couldn’t even find toilet paper or soap in the filthy bathrooms at Eberhart Elementary School on the Southwest Side.

The school’s hallways hadn’t been mopped. Nobody was taking out the garbage from the lunchroom shared by most of the 1,100 kids who, amid the COVID-19 pandemic, had returned to in-classroom learning at Eberhart.

One morning, kindergartners entered a classroom littered with animal droppings.

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But the bathrooms were the worst. It got so bad that some kids started crying when they had to go in there. Some tried — a few younger ones in vain — to hold it all day to avoid them.

“I don’t want to get sick because the school is not getting cleaned,” 8-year-old Xochitl Frausto Morales, a third grader at Eberhart, complained to the Local School Council at a meeting this past week about the absence of custodians to keep the school clean. “I know it is not clean because I found a living cockroach on the toilet seat in the Eberhart bathroom.”

Nneka Gunn, the principal, told the council she called the Chicago Public Schools’ hotline that was set up to report cleanliness problems with CPS’ privatized custodial work.

Gunn says she and other staff members also sent emails to her boss, the school system’s facilities chief and Pedro Martinez, the new CPS CEO, with photos of dirty floors, cobwebby windows and overflowing garbage cans.

Eberhart’s Local School Council called a special meeting to discuss how poorly the school was being cleaned after absent custodians weren’t replaced. Principal Nneka Gunn told families she called CPS hotlines and sent emails to no avail.

“I know I’ve reached out to everyone I was supposed to,” Gunn told the council. “People are not as concerned as we feel like they should be.”

Aramark, the company that took over cleaning Eberhart Oct. 1, had sent only one custodian during the day to clean the three-story school, which spans a city block. The janitorial behemoth is supposed to send substitutes when regular custodians are out — at Eberhart, two were on planned medical leave. But that didn’t happen.

So Eberhart’s staff donned rubber gloves, bought mops and tackled the 164,000-square-foot school at 3400 W. 65th Place in Marquette Park themselves.

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“It’s amazing actually, to see my assistant principal with a mop and a bucket going into the boys’ bathroom to clean up,” classroom aide Cindy O’Donnell says. “Everybody’s pitching in.”

Bathrooms were being wiped down by kindergarten teacher aides and an assistant principal, classrooms mopped by teachers. Security guards vacuumed hallways and helped administrators carry out garbage. Teachers have been buying soap for bathrooms where the dispensers were long empty. The principal grabbed a broom and a mop. The dean of discipline brought in his leaf blower to clear littered stairwells.

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Dirty stairs at Eberhart. | Provided

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Paper towels overflow in the bathrooms. | Provided

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A dirty toilet at Eberhart Elementary School. | Provided

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With custodians out on medical leave and not replaced, Eberhart Elementary School security guards take out garbage from the lunchroom. | Provided

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Eberhart Elementary School hasn’t been properly cleaned all year. CPS and the private management companies it hired to handle janitorial services didn’t send enough custodians. So the school community rolled up their sleeves and have been cleaning the school themselves. | Provided

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A garbage can is left full with trash on the ground at Eberhart. | Provided

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Dirty footprints on the floor at Eberhart. | Provided

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“I have my daughter helping me clean in the mornings of what’s left behind from the day before,” said Cynthia Centeno, a kindergarten aide and mother of a sixth grader, who’s stayed late the past few weeks to clean. “I’ve seen cockroaches in the classrooms — something I have never seen before. It’s heartbreaking to come to school, thinking of what I’m going to have to clean instead of what I’m going to do for these kids.”

Since parents from the heavily Latino neighborhood learned early this past week of the extent of the filth at their children’s school, some have offered to help clean up, some to contact CPS and city officials.

Alejandra Frausto (left) is helping to mobilize fellow Eberhart Elementary School parents, like Jessica Carrera (right), who’s concerned with what she hears from her son about poor sanitary conditions at the school — and teachers who have to clean up themselves.

“I can also help volunteer to clean,” Jessica Carrera says in Spanish.

Carrera, a snack vendor who sells elotes outside Eberhart, says her kindergartner has missed recess because his teacher was still cleaning.

“Other schools are clean. Our school is dirty,” Maria Davila, a mother of four, says through an interpreter. “I don’t know if they think less of us because we’re Hispanic.”

“Other schools are clean,” says Maria Davila (left), the mother of four students at Eberhart Elementary School in Marquette Park. “Our school is dirty.” Her daughter Giselle Torres (right) and one of her younger sons have complained about the school’s bathrooms.

“Eberhart is a community that, we’re going to step in, we’re going to make things happen, we’re going to pull it together, we’re gonna work,” says Darlene Randall, a career services counselor there. “But it doesn’t make it right.”

Eberhart has had to resort to DIY cleaning even though CPS is spending hundreds of millions of dollars on private custodial services over the next three years under a new facility management system. That’s on top of $920 million CPS paid for outsourced cleaning the past eight years.

Concerns about cleaning in some schools date at least to 2014, when CPS turned over management of custodial work to Aramark and a second company, Sodexo.

Following complaints and Chicago Sun-Times reports that documented failures to keep schools clean — especially in buildings educating Black and Latino children — and cheating on cleanliness inspections, CPS has made changes several times.

Dirty schools: CPS cheated to pass cleanliness audits, janitors say

The latest step is a creation of facilities chief Clarence Carson, who announced last year the school system would take back control of its buildings by hiring more CPS managers to oversee the vendors and promising to dump Aramark and Sodexo.

The plan called for school engineers and facilities services to be overseen by CPS with the help of Jones Lang LaSalle in the Chicago company’s first K-12 schools facilities deal, at a cost of $375 million over three years.

The transition was planned for July — before kids returned in late August. But there was a three-month delay, and $74 million more went to Aramark and Sodexo for an extension Carson promised would help CPS be ready by October.

Then, Carson changed plans, expanding Aramark’s role rather than hire a new company. It went from cleaning some CPS schools to all 636 of them — taking over those previously handled by Sodexo, including Eberhart — as of Oct. 1, under a three-year, $369 million contract.

CPS poised to rehire Aramark to clean schools despite pledging not to and record of filthy schools

But it was soon clear there were problems at schools across the city. By mid-October, CPS was offering overtime of as much as 2.5 times normal pay to engineers to open schools so custodial crews could catch up.

Officials have declined to say how many schools needed the extra services or who was covering the cost.

Bill Utter, a spokesman for Sodexo, says it warned CPS against making changes after kids returned to schools but says, “CPS insisted upon an Oct. 1 changeover. At the end of our contract, there were predicted gaps in coverage because we were losing employees, and the incoming company was not able to hire in time.”

Aramark representatives didn’t respond to a request for comment.

CPS has declined to make Carson or his supervisor, Lindy McGuire, the interim chief operating officer, available for interviews.

At his first Chicago Board of Education meeting, CPS’ new CEO Pedro Martinez acknowledged a “rough transition” to CPS’ latest cleaning and facilities management contracts.

At a Chicago Board of Education meeting this past week, Carson blamed staffing shortages. He said CPS staffed 2,500 custodians in the spring “because we knew we needed more staff to meet the challenges, especially for COVID-19.” But he added, “Right now, we don’t have all that staff to fill those assignments.”

Clarence Carson, chief of facilities for the Chicago Public Schools, blames a national labor shortage for a lack of custodians at many schools.

CPS spokeswoman Mary Fergus says CPS is short 300 janitors.

CPS finally did something about the problems at Eberhart in recent days — after Sun-Times reporters asked about conditions there. A substitute custodian has now been assigned to replace one of the two on leave.

Troy LaRaviere, head of the Chicago Principals and Administrators Association, says principals have contacted him, one in tears, about conditions at their schools.

He told the Board of Ed they “said, ‘When my students walk through this school, and they see the conditions of the facility and the filth, that there’s only one thing that they can take out of that, and it’s that no one loves us here.’ And so these principals say, ‘Damn it, I love you,’ by cleaning the trash themselves. They say, ‘Damn it, I love you,’ by mopping the bathrooms themselves. They say, ‘Damn it, I love you,’ by sweeping floors.”