Riot Fest organizers offer full refund after move to Douglas Park

SHARE Riot Fest organizers offer full refund after move to Douglas Park

Riot Fest organizers on Thursday announced a full refund to customers who may not want to make the move to the festival’s new home in Douglas Park.

“While we are saddened to move the festival away from Humboldt Park, we are very excited about the new prospects that Douglas Park has to offer, including convenient transportation options and its scenic park layout,” organizers said in an email.

Although the lineup won’t be announced until next week, some festivalgoers already had purchased “early bird” tickets.”

While all tickets will be honored at Douglas Park, customers who “can no longer attend because of this change” can get a full refund until Monday, according to organizers.

Customers can email customersupport@ticketfly.com with their name and confirmation number to get a refund.

Organizers of the punk, rock and alternative music festival announced Wednesday that the three-day September event will move to Douglas Park after being evicted from Humboldt Park.

Last month, Ald. Roberto Maldonado (26th) claimed that heavy rains and large crowds last year caused $150,000 in damage to Humboldt Park that hadn’t been repaired.

But organizers have said they’ve spent $152,000 in repairs.

Douglas Park is on the Near West Side about 3 miles south of Humboldt Park.

Contributing: LeeAnn Shelton

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