Divvy Bike service has returned to normal after a glitch caused an outageduring Wednesday’s morning commute.
The outage affectedDivvy members with fobs and people trying to buy temporary passes, the bike-sharing system posted on Twitter.
⚠️ System Alert ⚠️We have identified that the system is down as a update is taking longer than anticipated. This may be impacting both members and those wishing to buy passes. We will update with more info or when it is back on.— Divvy (@DivvyBikes) December 20, 2017
An overnight update that generally takes about two hours caused some “larger service issues.” The updates do not normally prevent members with fobs from using bikes.
As of 10 a.m., the system was back up and many stations were back to normal, according to a Divvy spokesperson. The rest of the stations were expected to return shortly.
“Our apologies for any impact this had on your commutes this morning, as we know many of you rely on Divvy for your transportation,” according to a statement.
Any riders experiencing difficulties should call the customer service line at (855) 553-4889.