McDonald’s roars back as restrictions ease

U.S. sales at restaurants open at least a year rose 13.6% in the January-March period

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A sign is displayed over a McDonald’s restaurant, Tuesday, April 27, 2021, in Des Moines, Iowa.

McDonald’s said Thursday its first quarter sales surpassed even those in 2019, led by a big jump in U.S. demand.


The bounce back for McDonald’s as restrictions were lifted across the U.S. was so strong in the first quarter that the company surpassed sales during the same period even in 2019, long before the pandemic broadsided the country. 

McDonald’s revenue jumped 9% to $5.1 billion for the January-March period, better than most had expected. 

Last year at this time stores were closing globally as the world sheltered from spiking COVID-19 infections, so an improvement in sales during the same stretch this year was expected. How easily it topped 2019’s first-quarter sales of $4.95 billion, however, was not. 

U.S. same-store sales, or sales at locations open at least a year, rose 13.6% in the January-March period. Fewer diners visited, and many dining rooms remain closed. But those who did visit ordered more, with many picking up food for the entire family rather than for one person.

A new round of federal stimulus checks likely boosted first quarter sales, said McDonald’s U.S. President Joe Erlinger said. New products, including a long-awaited crispy chicken sandwich and spicy nuggets, also outperformed, he said. 

“The positivity we saw in the first quarter was way beyond just the stimulus checks,” Erlinger said during a conference call Thursday with investors.

Drive-thru windows — available in nearly all U.S. stores — remain a competitive advantage. McDonald’s said around 90% of its U.S. sales came through drive-thru windows in the first quarter, up from around 70% before the pandemic. The company has made multiple changes to speed drive-thru times, including a more simple menu.

Demand for delivery has spiked for McDonald’s as well and is now available at 75% of its stores worldwide. Delivery orders tend to be larger than in-store orders.

The trick for McDonald’s will be to keep that sales momentum going even as more U.S. dining rooms reopen and customers return to pre-pandemic habits.

CEO Chris Kempczinski said the company’s experience in Australia and Japan indicates that even as dining rooms reopen, demand for drive-thru and delivery will remain elevated. 

A new loyalty program being tested in the U.S. and Germany and celebrity meal deals could also boost sales as the year progresses, he said. McDonald’s plans to launch a meal collaboration with the South Korean pop group BTS in 50 countries on May 26.

McDonald’s expects its U.S. same-store sales to continue to outpace 2019 levels in the second quarter.

Worldwide, same-store sales rose 7.5%, well above the 5% gain analysts forecast. Strong sales in China and Japan helped offset softness in France and Germany, the company said. 

About half of Europe’s dining rooms remain closed, and drive-thru is less prevalent in that market. Sales are also suffering in tourist-dependent markets like Italy and Spain, Kempczinski said. He said McDonald’s is hopeful that vaccine passports might help reopen travel in Europe this summer.

Net income rose 39% to $1.5 billion. Adjusted for one-time items, the company earned $1.92 per share, easily beating Wall Street’s forecast of $1.81, according to analysts polled by FactSet.

Other major fast food chains are seeing a similar rebound as most of the world emerges from the pandemic. Revenue at Yum Brands — which owns Pizza Hut, Taco Bell and KFC — jumped 18% in the first quarter. The company reported this week that same-store sales rose 9%, with an especially strong performance in the U.S. 

Like McDonald’s, sales at Yum restaurants outpaced sales two years ago before COVID-19 shook the world. 

Starbucks also reported better-than-expected results for the quarter this week, with sales up 11%. 

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