When approaching someone about opioid drug use, it should come from a place of compassion and support, experts say.

Opioids are a class of drugs that help block pain. The term opioids can refer to prescription painkillers such as oxycodone, hydrocodone, tramadol, as well as illegal drugs such as heroin.

“Express to the person you think something is wrong and that you’d like them to have it checked out, like any other health condition,” said Dr. Tim Kelly, an addictions specialist with Community Behavioral Health in Indianapolis. “You don’t want to be nasty or punitive. It just makes people less receptive to treatment.”

Steve Johnson, executive director of Indianapolis Comprehensive Treatment Center, said to make sure you understand the situation.

“Just barreling in with someone and doing a big confrontation will drive them away from getting help from you and anyone else,” Johnson said. “But once you’re sure you do have all the facts, you want to make sure that you can find a good time to sit down with the person and have an open-ended conversation about it.”

Kevin Moore, director of the Indiana Division of Mental Health and Addiction, said it is imperative to get the person help as soon as possible. While finding a treatment provider, Moore said you should do what you can to make sure the person who needs help does not have access to opioids.

This Feb. 19, 2013 file photo shows OxyContin pills arranged for a photo at a pharmacy in Montpelier, Vt. The medication is one of several fueling the opioid epidemic. | AP Photo/Toby Talbot, File

Understand the disease

Families and friends of people using opioids need to understand that opioid addiction is a chronic disease, Moore said.

“Once a person is addicted, the brain changes,” Moore said. “That’s why medicine-assisted treatment is effective. That’s why clinical-therapy treatment is effective.”

By understanding that the addiction is a disease, family members will then understand the recovery process, which typically includes relapses. From 40 percent to 60 percent of people in treatment for substance-use disorder relapse, according to the National Institute on Drug Abuse.

“Once they get into treatment, they’re going to relapse,” Moore said. “It’s going to happen.”

Although it can be frustrating, relapse is part of the disease, Moore said.

“Just like diabetes or heart issues or kidney function, things happen,” he said. “When the disease pops up again, you’ve got to intervene again — it doesn’t mean you have to start back at square one again, but it means you’ll be in various stages of their recovery for the rest of your life.”

Help find treatment

Once a person addicted to opioids is ready for treatment, he or she has several options available — but more than one should be used, experts say.

Medication-assisted treatment is the evidence-based practice of treating people addicted to opioids, Moore said. Known as MAT, medication-assisted treatment entails using one of three drugs to help a person in recovery remain free of opioids. Methadone, buprenorphine and naltrexone can be used.

“They tamper the craving of opioids; it blocks the effects of opioids. Medication allows them to continue their normal life with family and kids and work and school and whatever they’re pursuing,” Moore said. “But medication is only one part of it.”

Without medication-assisted treatment, Kelly said, the success rate is 10 percent or less.

People with opioid addictions also should have addiction treatment that focuses on changing thought patterns, who their friends are, who they associate with and other patterns that lead to drug use, Moore said.

The Substance Abuse and Mental Health Services Administration (SAMHSA), a federal agency in the Department of Health and Human Services has a national helpline at (800) 662-HELP (4357). It’s confidential, free, available 24 hours a day, 365 days a year and offers help in English and Spanish for individuals and family members facing mental and/or substance use disorders. The service provides referrals to local treatment facilities, support groups, and community-based organizations. Callers can also order free publications and other information.

What if it doesn’t work?

Not all people addicted to opioid addicts will respond positively. About 40 percent of people using opioids aren’t interested in treatment, Moore said.  This is for a variety of reasons: The shame and stigma of the disease; they’re not in the right stage to make the decision; and using the drugs could still be enjoyable.  All family members and friends can do then, Moore said, is to continue urging them to go to treatment and get help.

“It’ll be a life-changing and life-saving decision,” he said, “when they do get into it.”

If you are afraid a loved one is at risk of overdosing, you can obtain Naloxone, which can reverse the effects of the opioids.

“Somebody who says they’re ready for treatment doesn’t mean they’re ready to stop using,” Moore said. “Having access to Naloxone, being able to deliver it if there is an overdose, is important for that close circle of family or friends.”  Find doctors in each state by clicking here.

How to prevent addiction

Although many addictions start after someone begins taking prescribed painkillers, there are steps people can take to prevent or lower the risk of becoming addicted.

The National Institute on Drug Abuse recommends that people taking prescription opioids follow the directions. Never stop taking or changing the prescribed dose without talking to your doctor.

Moore said one of the best ways to prevent addiction is to limit prescriptions to what is needed.

“Part of why we got into the current situation, in the first place, was the over-prescription of opioid pain medication,” he said. “People would just get lots of them after getting wisdom teeth pulled, orthopedic or some other surgery. It’s important to limit the amount in the home.”

If the medication is essential, be sure to store the drugs safely, such as in a lockbox, to prevent someone else from taking them. People with addiction problems can be crafty and resourceful, said Kelly. It is also important not to share prescription medicines, experts warn. A safe dose for one person could be a deadly dose for someone else.

After painkillers are no longer needed, leftover drugs should be disposed of properly.

Recognize the signs of addiction

Watch for these seven signs that you or someone you care about might have an opioid-use disorder:

— Needing higher doses of the opioid to get the same effect that a lower dose used to provide.

— Trying to quit more than once without having success.

— Thinking about getting high as soon as you wake up in the morning.

— Getting anxious or agitated within several hours of your last dose.

— Experiencing vomiting, diarrhea or nausea after quitting for a short period of time.

— Having less interest in activities you used to enjoy.

— Using opioids when driving or caring for children.

For more information on opiods from the Illinois Department of Public Health,  click here.

Jenny Ung and Jennifer Morlan, The Indianapolis Star; USA TODAY Network