The gradual transition to the CTA’s Ventra payment system continues to cause headaches for some users and sure enough, they’ve taken to Twitter to
vent their frustrations share their experiences.
As runners from around the world flock to the city for the Chicago Marathon, they are facing delays even before stepping onto a bus or train. The CTA has added extra staff to help address the issue, including separate tables to purchase fair cards, to address what they call an expected Columbus Day weekend.
Thank you @cta for the hour long lines at ORD buy a pass. My Chicago+ card didn't work and I haven't received my ventra yet. Thanks!— Tory Wierzbicki (@ChiTown_Spartan) October 11, 2013
Arriving marathoners and others getting their CTA Ventra cards at O'Hare. pic.twitter.com/Tiz9HHxbRN— Paul Meincke (@PaulMeinckeABC7) October 11, 2013