Jessica Alvarado Gamez

Roy Howard fellow, WBEZ

A woman wears a maroon parka with its fur-lined hood over her head and her hands in her pockets, as snow on the street, sidewalk and structures are seen behind her.

Housing & development

No-heat complaints from renters hit 5-year-high in January, but building owners are rarely fined

Residents of some South Side neighborhoods file far more complaints than other areas in the city since 2019, an analysis of city data shows.

By Violet Miller , Amy Qin , and 1 more