A New Hampshire woman says she was removed from a JetBlue flight after tweeting about the flight’s delays, which included a pilot having to take a sobriety test.
Lisa Carter-Knight, of Exeter, was waiting to board a Boston-bound plane in Philadelphia on Tuesday. JetBlue says it was delayed when the pilot believed another passenger accused him of being intoxicated. JetBlue said as a precaution, a sobriety test was conducted; the pilot was cleared.
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Carter-Knight made posts to Twitter about the pilot accusing passengers of questioning his sobriety and also posted pictures of the plane. The flight eventually left four hours behind schedule, but Carter-Knight was denied boarding.
WMUR-TV reports JetBlue said if it feels a customer isn’t complying with safety instructions, exhibits objectionable behavior or causes conflict at the gate the customer will be asked to deplane or will be denied boarding.
Carter-Knight, who said JetBlue claimed that she was being “unruly,” got a refund.
Jet Blue just denied me to board the aircraft due to my social media coverage of tonight's events. The pilot and staff denied service to me.
— Lisa Carter-Knight (@drinkwaterevent) October 8, 2014
#jetblusofly. Flight 760 grounded due to irate pilot accusing passengers of questioning his sobriety pic.twitter.com/LzTQQcjSrJ
— Lisa Carter-Knight (@drinkwaterevent) October 8, 2014
Jet Blue just denied me to board the aircraft due to my social media coverage of tonight's events. The pilot and staff denied service to me.
— Lisa Carter-Knight (@drinkwaterevent) October 8, 2014
#JetBlue Major debacle on flight 760 in Philly- pilot accuses passengers of accusing him of being intoxicated demands all passengers back
— Lisa Carter-Knight (@drinkwaterevent) October 8, 2014