Widespread Comcast internet outage hits Chicago, other cities

One of the nation’s largest internet providers went down Tuesday morning, including for customers in Chicago.

SHARE Widespread Comcast internet outage hits Chicago, other cities
Comcast’s Xfinity Mobile Service Introduces New 5G Unlimited Data Options

Comcast’s logo.

Jeff Fusco/Getty Images for Comcast

A widespread broadband internet service outage appeared to hit Comcast Xfinity customers across the United States, including in the Chicago area, Tuesday morning as many people reported being unable to access the web.

The outage began around 7:15 a.m. CT when internet access to Comcast customers across the city dropped out. Around 8:20 a.m. CT, some people on social media began reporting that their access had been restored. Comcast never publicly mentioned the outage or its response to it on its primary social media channels.

The national Comcast outage, which appeared to be affecting cities from San Francisco to Philadelphia, came after a major outage in the Bay Area on Monday night that took down internet access for tens of thousands of customers. The company had began restoring access to people in that region before this even larger outage took down access elsewhere.

It’s unclear when Comcast will have service fully restored to everyone who lost access Tuesday morning.

This story will be updated.

The Latest
More than 1,300 people have been arrested in connection with the breach in almost all 50 states. That includes Illinois, where at least 46 known residents face federal charges for their role.
The secret lies in the blend — “52% American Wagyu and 48% ground beef,” to be precise.
The passenger opened the doors of the train in the 3100 block of West Lake Street and suffered a broken leg, police said.
At 4:20 a.m., the U-Haul crashed into the river at 130th Street and Indiana Avenue during a police chase with Hammond police officers, a spokesperson with the fire department said.
Three students were attacked two blocks from their school on Jan. 31. Daveon Gibson, 16, was killed. Two other boys were wounded.