Widespread Comcast internet outage hits Chicago, other cities

A widespread broadband internet service outage appeared to hit Comcast Xfinity customers across the United States, including in the Chicago area, Tuesday morning as many people reported being unable to access the web.

The outage began around 7:15 a.m. CT when internet access to Comcast customers across the city dropped out. Around 8:20 a.m. CT, some people on social media began reporting that their access had been restored. Comcast never publicly mentioned the outage or its response to it on its primary social media channels.

The national Comcast outage, which appeared to be affecting cities from San Francisco to Philadelphia, came after a major outage in the Bay Area on Monday night that took down internet access for tens of thousands of customers. The company had began restoring access to people in that region before this even larger outage took down access elsewhere.

It’s unclear when Comcast will have service fully restored to everyone who lost access Tuesday morning.

This story will be updated.