Metra Union Pacific riders who have suffered through bone-numbingly cold waits for trains and packed cars due to “shortened” trains were issued an “apologia” Thursday.
A UP spokesman said UP conductors on the Wednesday night and Thursday morning rush hour runs were supposed to be reading the following apology to customers:
“Passengers, we deeply apologize for the recent equipment shortages on many of your rush hour trains.
“Due to the recent storms, much of our equipment sustained weather damage and as a result is out of service and getting thoroughly repaired.
“We are doing everything to get the equipment in good working order so we may return to our normal operations on time and safely.”
