Illinois Tollway users were warned on Friday about a phishing scam in which I-Pass customers have been sent phony emails from “E-ZPass Support” seeking erroneous payments for missed tolls.
“The emails have nothing to do with I-PASS, E-ZPass or any toll road,” Illinois Tollway spokeswoman Wendy Abrams said.
“Someone obtained general emails and then spoofed an E-ZPass site with a threat of tolls owed.”
Abrams emphasized that no I-PASS information has been compromised. So far, 27 customers have called the tollway about such emails, she said.
However, Abrams said, “We want to make extra sure that anyone who drives — or has driven our roads recently — is warned that they should delete the email immediately.”
The emails are titled “indebted for driving on toll road” or “payment for driving on toll road” and have been arriving on an E-ZPass email letterhead, tollway officials said.
E-ZPass is an association of 26 toll agencies in 15 states, including the Illinois Tollway, that operate electronic toll collections.
Customers who receive a phishing email can file a complaint with the Internet Crime Complaint Center at www.ic3.gov — a site operated by the FBI and the National White Collar Crime Center that accepts online Internet crime complaints.
Or they can call 1-800-UC-IPASS (1-800-824-7277) with questions.