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Illinois driver facilities offer online preregistration to shorten waits, long lines

The program was announced days after the secretary of state’s offices opened up to long lines following coronavirus-related shutdowns since mid-March.

Customers wait outside a South Side driver’s license facility June 2, 2020.
Customers wait outside a South Side driver’s license facility June 2, 2020.
Kathy Chaney/Sun-Times

Illinois Secretary of State Jesse White has launched an online preregistration program for driver service facilities in an effort to shorten wait times.

The program was announced days after Illinois secretary of state offices were reopened June 2 to long lines following coronavirus-related shutdowns since mid-March.

Preregistration at www.cyberdriveillinois.com allows residents to complete certain forms before arriving to the facility, thereby saving data entry usually done in-person, according to a statement from White’s office.

White said the aim is to “reduce wait times at the counter. The program is easy to use and can be accessed on a computer, iPad or smartphone.”

The online form lets you choose a license type, application type, make corrections to file information and enter data from required documents, such as a birth certificate. You’re then prompted to print a receipt to be scanned.

Preregistration is available to customers with an Illinois driver’s license or ID that is not suspended, canceled or revoked.

Drivers facilities are open through July 31 only for new drivers, people with expired IDs within the past year and vehicle transactions. Expiration dates for driver’s licenses, IDs and vehicle registration stickers have been extended until Oct. 1.

When driver’s facilities were reopened in early June, there were more than 700,000 expired licenses and ID cards and 1.9 million expired vehicle registrations, White’s office said.

People are still required to wear masks and stand six feet apart while waiting in line.