The U.S. Postal Service was swamped with parcels just like UPS and FedEx were, with holiday package volume 19 percent higher than the same period late year. But there were no widespread complaints about tardy deliveries by USPS, BusinessWeek.com reports.
The often-maligned Postal Service gets kudos in a BusinessWeek article titled “An Unlikely Star of the Holiday-Shipping Season: The U.S. Postal Service.”
The postal service attributes its success to meticulous planning. The agency says it noticed “higher than expected volume” in packages in early December and made adjustments to avoid delays, delivering packages on the three Sundays before Christmas in its busiest markets.